Terms of service

Terms of Service

Welcome to KONDRA. By visiting our website and purchasing from our store, you agree to the following Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian to use this site.

You may not use our products or website for any illegal or unauthorized purpose.

Products and Availability

KONDRA offers handbags, wallets, backpacks, and accessories. Many of our products are handmade or produced in small batches, so slight variations in color, texture, size, or finish may occur. These small differences are normal and make each item unique.

We make every effort to display product colors and details as accurately as possible. However, colors may appear slightly different depending on your screen or device settings.

Product availability, prices, and descriptions may change at any time without notice.

Orders and Payments

When you place an order, you agree to provide current, complete, and accurate billing, shipping, and contact information.

All prices are listed in U.S. dollars unless otherwise stated. Payment must be completed before an order is processed and shipped.

We reserve the right to cancel or refuse any order if there is an issue with payment, inventory, product information, or suspected fraud.

Shipping

We process and ship orders as quickly as possible. Shipping times may vary depending on the destination, carrier, holidays, weather, or other delays outside of our control.

Please make sure your shipping address is correct before placing your order. KONDRA is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Please review that policy before making a purchase.

Intellectual Property

All content on this website, including product photos, text, logos, graphics, and brand materials, belongs to KONDRA or is used with permission. You may not copy, reproduce, or use our content without written permission.

Limitation of Liability

KONDRA is not responsible for indirect, incidental, or consequential damages related to the use of our website or products.

Our products should be used with normal care. We are not responsible for damage caused by misuse, improper care, accidents, or normal wear and tear.

Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page. Continued use of our website means you accept the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at info@kondrabags.com.